Key Performance Indicators
The Balanced Scorecard is a strategic instrument that organizations use to analyze the core components of their operational efficiency and how they relate to the bottom line. Fundamentally, Scorecards tackle four elements of business operations. Finance Internal Processes Customer Learning and Growth Inexperienced managers primarily focus on the finance aspect of the business. They […]
Formal Theories of Mass Behavior teaches us that when faced with a decision, the consumer will pull from external stimuli to test their initial hypothesis of what they anticipate the outcome to be. For instance, if you think a glass will break when you drop it. You can let it fall to the ground […]
I recently asked my LinkedIn network what KPI’s, besides revenue, they use for their entertainment venue analysis. I figured this would be a tough question because I removed the most prevalent answer when it comes to venue management analysis – revenue generation. I wanted to omit the low-hanging fruit to force my network to […]