venue operations

Could the Return to a Pre-Pandemic Concert Experience Take Longer Than We Think?

By Jeremy Larochelle / January 27, 2021 / Comments Off on Could the Return to a Pre-Pandemic Concert Experience Take Longer Than We Think?

  The increased speed of the vaccine rollout has given many in the live events industry an overly optimistic outlook regarding the swift return to pre-pandemic packed shows. The primary focus thus far has been on how venues need to adjust to “The New Normal” and if they can balance new health mandates against their […]

The Ancillary Dangers of an 18 Plus Club

By Jeremy Larochelle / October 31, 2019 / Comments Off on The Ancillary Dangers of an 18 Plus Club

  In a previous post, I explained the vital importance of ancillary income for your club or venue.  This income stream covers everything non-ticketed such as VIP, lawn chairs, bottle service, merchandise, food, and beverages. You can only sell your customer one ticket but multiple ancillary units. This makes the latter a key component of […]

The Power of Queueing Theory for The Concert Venue

By Jeremy Larochelle / October 17, 2019 / Comments Off on The Power of Queueing Theory for The Concert Venue

Photo by Krizjohn Rosales from Pexels   In a recent post, I stated: “5,000 plus people trying to enter through less than four security lines is a safety concern in my opinion.” I want to use this post to help explain that statement and why I believe it.   I am fascinated by the science […]

Don’t Overwhelm Venue Security with a Mismanaged Queue

By Jeremy Larochelle / October 7, 2019 / 2 Comments

  Let’s face it.  We live in a radically different world where large groups have become targets for people with nefarious intent. As someone who not only works in live entertainment but spends his free time attending countless shows, I keep my head on a swivel around any crowd.  I watch for people demonstrating behaviors […]

Promoter and Buyers Explained

By Jeremy Larochelle / August 21, 2019 / 1 Comment

  I am a talent buyer in the casino industry.  Yet, some people tend to call me a promoter and while both share similar responsibilities. There are some differences between the two as well as one very important concept both share.  Watch the video to learn more about talent buyers and promoters from entertainment consultant […]