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The latest news from Jeremy Larochelle, MBA

The Psychological Importance of Brand Parity

By Jeremy Larochelle / April 1, 2019 / Comments Off on The Psychological Importance of Brand Parity

Differentiating your product, service, or brand is not only good.  It is imperative.  However, the marketer should not overlook the psychological importance of establishing brand parity before engaging in this practice.   In his book Predictably Irrational, Dan Ariely discusses the consumer behavior of herding. His theory is built upon decades of research which reinforces […]

Jousts, Right Hands, and Consumer Behavior

By Jeremy Larochelle / March 13, 2019 / Comments Off on Jousts, Right Hands, and Consumer Behavior

  The following is a postulation I developed after attending a joust at a Renaissance Festival. I noticed something interesting about the crowd and their disproportionate nature at the venue. More data collection and analysis would be needed to prove my theories, but there may be an opportunity for venue owners to consider these two […]

Claquing and Social Behavior During the Concert Experience.

By Jeremy Larochelle / March 5, 2019 / Comments Off on Claquing and Social Behavior During the Concert Experience.

  In 1820 Paris opera fans Sauton and Porcher started a unique business.  For a fee, they would attend your opera and applaud at a designated time during the performance. This became known as claquing. The venture was so profitable that the duo expanded and by 1830 claquing had become a key part to the operatic […]

The Most Important Revenue Driver for Your Venue – Ancillary Sales

By Jeremy Larochelle / March 4, 2019 / Comments Off on The Most Important Revenue Driver for Your Venue – Ancillary Sales

  Unlike ticket sales, which are fixed. Ancillary income can include multiple revenue streams and is only limited by your operations team’s imagination. In addition, ancillary income can help you keep the doors open and make money in less-than-ideal concert situations.  

Incremental Changes in Marketing Your Venue

By Jeremy Larochelle / February 18, 2019 / Comments Off on Incremental Changes in Marketing Your Venue

Even in today’s fast-paced world, slow and steady still wins the race when it comes to retaining, attracting, and motivating your entertainment customers to buy. Jeremy discusses how incremental changes reduce sales friction and increase accountability in operational changes.  

Demographics Aren’t a Catch-All

By Jeremy Larochelle / February 11, 2019 / Comments Off on Demographics Aren’t a Catch-All

  Too many entertainment managers misuse the phrase demographics as an excuse to sound marketing-savvy when they don’t understand entertainment strategy. Jeremy discusses how to properly use this marketing term for your venue.